Compliance
Investor Charter
Our commitment to investors, the rights you can expect from us, and the responsibilities we expect from you.
Vision
To empower retail investors with research-led, ethically sound, and compliance-first guidance — enabling informed decisions and sustainable wealth creation.
Mission
- Deliver high-quality research grounded in disciplined methodology.
- Maintain transparent disclosures, fair dealings, and grievance redressal.
- Educate investors so they understand the risks before they commit capital.
Services provided to investors
- Equity research (Cash Short-Term and Multibagger).
- Derivatives research (Stock & Index Futures and Options).
- Commodity research (Bullion, Energy, Agri, Base Metals).
- Risk-profiling and consent-based onboarding.
- Dedicated grievance redressal channels.
Rights of investors
- Right to information: Clear, complete disclosure of services, fees, methodology, and risks.
- Right to fair dealing: Suitability assessed before any recommendation; no mis-selling.
- Right to redressal: Documented, timely grievance handling with escalation paths.
- Right to privacy: Personal data handled per applicable laws and our Privacy Policy.
- Right to exit: Cancellation in accordance with our Refund Policy.
Investor responsibilities
- Provide accurate KYC, financial, and risk-profile information.
- Read all disclaimers, disclosures, and risk warnings before acting on research.
- Make execution decisions based on personal risk capacity and suitability.
- Keep account credentials secure and report suspected misuse promptly.
- Report grievances to grievance@kgwealth.in before approaching external forums where possible.
Service standards & timelines
- Onboarding & activation: within 2 business days of consent and payment confirmation.
- Acknowledgement of grievance: within 1 business day of receipt.
- Resolution of grievance: within 21 calendar days. If not resolved, escalation paths are available via SEBI SCORES and ODR.
- Refund processing: within 7–10 business days of approval.
Do's & Don'ts
Do's
- Read all disclosures carefully before subscribing.
- Maintain documented records of all communications.
- Verify SEBI registration via the SEBI website.
Don'ts
- Do not act on unverified "tips" forwarded outside official channels.
- Do not share account credentials, OTPs, or signed consent forms with third parties.
- Do not invest more than you can afford to lose.